In November 2017, AXELOS Global Best Practice announced that ITIL®, the world’s most widely used service management framework, was going to be updated throughout 2018. ITIL® 4 is the next iteration that will incorporate all of the best things from ITIL as it is known today and expand IT and service operations to a new level.
The first release of ITIL 4 will be the Foundation level, currently scheduled to be launched in Q1 2019, with the following levels due for release in H2 2019. The certification scheme shared below is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey.
ITIL Managing Professional (ITIL MP) targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.
ITIL Strategic Leader (ITIL SL) recognizes the value of ITIL, not just for IT operations, but for all digitally enabled services. Becoming an ITIL Strategic Leader (ITIL SL) demonstrates that the professional has a clear understanding of how IT influences and directs business strategy.
To obtain the designation ITIL Managing Professional or ITIL Strategic Leader, the professional must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.
How to transition to ITIL 4
AXELOS has created recommended routes that allow candidates to transition over to ITIL 4 while still gaining the skills and knowledge needed to understand the core concepts of the updated guidance.
ITIL V3 Foundation
If a candidate has taken ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation in order to be able to transition to the new scheme.
There is a large amount of new material in ITIL 4 Foundation therefore a new single exam is required to assess end-learner’s knowledge of the new ITIL 4 Foundation guidance. ITIL 4 Foundation is scheduled for release in Q1 2019.
ITIL V3 Intermediate (3 or 4 credits achieved)
End- learners holding a low number of credits beyond Foundation have two recommended options to transition to ITIL 4 dependent on what they want to achieve in the scheme.
OPTION 1: They are encouraged to take ITIL 4 Foundation and a further module in their preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader.*
If a candidate has no intention of pursuing the ITIL Managing Professional designation, then the recommended route for these candidates would be to take the most relevant module in their area of practice/interest.
OPTION 2: They are encouraged to achieve 17 credits from ITIL v3 to become eligible to take the ITIL Managing Professional transition module.
If an end-learner would like to work towards achieving the ITIL Managing Professional designation and, they will need to continue collecting v3 credits until they have achieved the required 17 credits to be eligible to take the Managing Professional Transition module.
The benefit of this is that they are eligible to fast track past the v3 Managing Across the Lifecycle course and exam. They can also continue collecting credits before ITIL Managing Professional examinable modules are launched.
ITIL Intermediate/Practitioner (6 or more credits achieved beyond Foundation)
If an end-learner has achieved 6 credits or more since v3 Foundation, then it is in their interest to continue collecting v3 credits to prepare them for an easy transition to ITIL 4 and gain the ITIL Managing Professional designation.
They will need to reach 17 credits to be eligible to take the ITIL Managing Professional Transition module.
ITIL v3 Expert
If a candidate has achieved ITIL v3 Expert, they can take the ITIL Managing Professional Transition module as soon as it is released to achieve the ITIL Managing Professional designation.
After achieving the ITIL Managing Professional designation, if the end-learner is interested in pursuing the ITIL Strategic Leader stream, they would only need to complete the ITIL Leader Digital & Strategy module.
Once they have completed both streams they are eligible to move towards ITIL Master.