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ITIL® 4 Managing
Professional Strategist –
Direct, Plan, and Improve (DPI)

Course Overview

ITIL® 4 Direct, Plan, and Improve (DPI) is designed to equip IT leaders and practitioners with the practical skillsneeded to establish a culture of continuous learning and strategic alignment.

 

Over 3 days, participants will explore how Agile and Lean methods contribute to better planning, decision-making, and innovation. By adopting these approaches, your organization can drive ongoing improvement and respond more effectively to evolving business demands.

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Young Programmer

Who Should Attend

This course is ideal for individuals who set the strategic direction for IT and oversee improvement initiatives, including:

  • IT Leaders and Managers

  • CIOs

  • IT Strategic Managers and Leaders looking to leverage Agile and Lean for organizational advantage

 

Key Benefits

  1. Strategic Alignment

    • Learn to synchronize IT initiatives with high-level business objectives for maximum impact.

  2. Agile & Lean Integration

    • Explore how adopting these methodologies can foster adaptability, efficiency, and innovative thinking.

  3. Culture of Continuous Learning

    • Gain insights into creating an environment that values constant feedback, iteration, and improvement.

  4. Decision-Making & Governance

    • Develop the competencies to direct, plan, and oversee IT operations, ensuring effective governance and accountability.

 

Additional Details

  • Duration: 3 Days of interactive sessions

  • Exam Voucher: Included in the training course package

 

Next Steps

Elevate your strategic planning capabilities and champion continuous improvement in your organization. Enroll now in ITIL® 4 DPI to harness the power of Lean, Agile, and informed governance for sustained growth and success.

CONTACT US

MMID Studio, 3rd Floor Westlands Road, Nairobi, Kenya
Email: info@harmony.co.ke
Phone: +254 020 2473145/6

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