ISO/IEC 20000 Lead Implementer

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ISO/IEC 20000 Lead Implementer

Posted on 24 Aug, 2018

Duration

Categories

ISO/IEC 20000 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an IT Service Management System (ITSMS) based on ISO/IEC 20000. During this training course, you will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness and overall performance.

Curriculum

  • Lectures