ITIL® 4 ITSM Framework Certification Pathway

The ITIL 4 certification scheme can be adapted to the learning requirements of the individual and the organization. It uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge as shown below:

ITIL 4 Certification Scheme

  1. ITIL 4 Foundation

ITIL 4 Foundation provides the fundamentals to embed ITIL into your day-to-day work practices. For more details click the link below:

ITIL4 Foundation Certification Program

    2. Other ITIL 4 Certification Streams

As per the certification scheme illustrated above there are two ITIL 4 certification streams once one successfully passes the ITIL 4 Foundation. i.e. Managing Professional and Strategic Leader streams.

a) MANAGING PROFESSIONAL STREAM

Obtaining a Managing Professional designation gives you the essential skills to run successful IT-enabled products and services.
As illustrated in the above diagram there are four Managing Professional modules namely Create, Deliver and Support; Drive Stakeholder Value; High-velocity IT and Direct, Plan and Improve. For details on each module, find the information and the links below:

b) STRATEGIC LEADER STREAM

Gaining a Strategic Leader designation helps established and aspiring IT leaders to navigate the complexities of the digital era and prepare for digital transformation.

As illustrated by the module diagram, the Strategic Leader stream has two modules namely Direct, Plan and Improve and Digital and IT Strategy. For each module, find the information and links below: