JIRA Certification
Course Overview
Master Jira for Agile delivery — track, manage and control complex projects with confidence.
Hands-on Jira training for users and administrators: boards, workflows, reporting, JQL and best-practice configuration to streamline delivery across Agile teams.
Days: 2
Key benefits
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Faster delivery with standardised issue tracking
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Better team collaboration via Agile boards & workflows
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Clear stakeholder reporting with custom dashboards & JQL
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Practical admin skills to scale and govern your Jira instance
Who should attend
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Developers, QA Engineers, Scrum Masters, Product Owners, Project & Release Managers
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Anyone working with Agile teams who needs practical Jira skills
Course length & format
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2–3 days (2 days: user-level; 3 days: includes admin/customisation labs)
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Instructor-led (classroom or live virtual) with hands-on labs
What you’ll learn
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Navigate Jira & manage projects/issues
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Create Scrum & Kanban boards, run sprints and manage backlogs
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Build workflows, custom fields, screens and permissions
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Use JQL, filters and dashboards for reporting
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Basic Jira administration and scalable customisations
Prerequisites
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Basic understanding of Agile (Scrum/Kanban) recommended. No prior Jira experience required for user-level.
Course deliverables
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Certificate of Completion
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Hands-on labs and a practical configuration assessment (admin track)
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Course materials and follow-up resources
FAQ
1. Q: Do I need prior Jira experience?
A: No — the 2-day user track suits beginners. The 3-day admin track is recommended for those who want to configure and administer Jira instances.
2. Q: Can you deliver this in-house for teams?
A: Yes — we offer tailored on-site or virtual corporate delivery and follow-up support.